Online Medical Records Request - -

Medical Records Request

Request Your Medical Records Online and Receive Them Conveniently by Mail or Download

If you need copies of your medical records, you can easily request them online and have them conveniently mailed to your home or download your files directly to your computer.

You can request copies of your medical records for:

  • Hospital-based procedures, including inpatient procedures, outpatient procedures and Emergency Department visits
  • Procedures at the Surgery Center at Haverford
  • Procedures at the Surgery Center at Brinton Lake
  • Procedures and treatment at Crozer-Keystone Broomall
  • Gastrointestinal (GI) procedures and dialysis at Crozer Brinton Lake

How to Request Your Records

All you need to do to request your records is:

  • Go to the request form below.
  • Complete the online identification process to help ensure your privacy and security.
  • Specify the records you want to receive.
  • Pay a small processing fee. The fee for online orders is the same amount as if you came to the hospital to order your records in person.
  • Submit your request.

Your records will be mailed to you in three to five business days. You may also choose to download a copy of your medical records directly to your computer. Downloaded records are encrypted to protect your privacy. Additional information may be available online through our patient portals.

This service is provided by

My CKHS Account

View and pay your CKHS bills online - comfortably, easily and securely.

Pay My Bill


If you have a question regarding a hospital bill, please call 1-877-884-1564 or e-mail us at [email protected].

Financial Assistance

Crozer-Keystone provides all necessary care to patients without regard to their ability to pay. To learn more, call the Financial Assistance Hotline at (610) 447-2336.

Patient Portals

Crozer-Keystone patient portals make it easy for patients to securely access their inpatient and outpatient results and also view and pay bills online.